- Promotion types and their conditions
- Which account conditions apply to casino offers
- Bonus features across our selection of games
- Responsible gambling
Promotion types and their conditions
Our casino Au21 gives players access to welcome offers, ongoing promotions and game-specific rewards. Because the available offer changes with our schedule, we publish the live details directly on the promotions page. This allows you to compare the deposit requirement, minimum qualifying bet and expiry window prior to selecting an offer.
All promotions are subject to their own terms. Welcome offers typically require an eligible deposit and may apply only to a specific payment method, chosen games or a set period after registration. At casino Au21, we show the conditions before opting in, and any new bonus or free round is credited only once the qualifying activity is confirmed.
The main ways we reward play are covered by our standard types of promotions. The most useful details are set out below, including the conditions we apply to every category and the points worth checking before accepting.
| Promotion type | What it includes | Main conditions | Best for |
|---|---|---|---|
| Welcome package | A matched deposit or a selection of bonus funds and free spins | Minimum deposit, qualifying wager and claim period apply | New eligible players |
| Free spins | Spins on a named slot game | Set wager value, eligible game and time limit | Players who want a fixed number of spins |
| Cashback | A percentage of eligible net losses returned over a stated period | Calculation period, qualifying games and maximum amount apply | Regular play with a defined weekly or monthly budget |
| Game-specific reward | A small prize, feature or bonus triggered within an eligible game | Minimum stake and game rules must be met | Players who enjoy a particular title |
| Referral reward | A bonus linked to a successfully registered referral | Referral requirements, account checks and one offer per account apply | Players who introduce friends responsibly |
Our promotions cannot be exchanged for one another. A deposit match may offer a higher total amount but require more qualifying turnover, while complimentary spins can transfer a lower wagering requirement. Checking the promotional balance separately from your cashable balance lets you see what remains before every bet is settled.
How we apply promotion terms
We count qualifying wagers only after the promotion is activated or the deposit that qualifies is completed. We may exclude certain games, optional bets or payment options when the offer states that they do not qualify. When a wager uses bonus funds and cash balance together, we split it between the two balances according to the displayed rules.
Before funds from the bonus can be withdrawn, they normally must meet the stated wagering requirement. We apply the requirement to the eligible bonus value, and the percentage used depends on the particular offer. Any winnings from qualifying bonus play go to the relevant balance of bonus funds and stay subject to the same conditions unless the promotion says otherwise.
Which account conditions apply to casino offers
Our account conditions are intended to keep every bonus clear and accessible to the right player. You must be at least 18 years old, complete registration with accurate information and use solely one account. Where required, we in addition conduct verification of the account checks that may request proof of identity, address or payment ownership.
Before accepting a promotion, verify whether you have already used the same welcome offer, whether the deposit method qualifies and whether an active offer can be accompanied by another. Unless the page for an offer specifically states that it may be claimed after the qualifying action, we cannot apply a promotion retroactively.
| Requirement | Our condition | What to check |
|---|---|---|
| Age and identity | Players must be 18 or older and verify their identity when requested | Your date of birth and the name on your account |
| One account per player | Duplicate, shared or manipulated accounts are not eligible | Your existing account and household details |
| Minimum deposit | The amount must meet or exceed the amount shown in the offer | The total deposited value, not only your balance |
| Payment eligibility | Only methods named in the promotion can qualify | The payment method selected for your deposit |
| Claim period | The offer must be accepted before its stated deadline | The expiry date and your local time zone |
| Game qualification | Only listed games contribute to bonus wagering | The eligible games and any excluded bet types |
Always make payments through a supported method registered to your account. If we identify a payment discrepancy, we may suspend the promotion and ask for additional verification. A promotion is not credited until the deposit is confirmed, and an offer that breaches its terms may be withdrawn or cancelled, including attempts to combine offers where only one may be active.
Record your claim, qualifying deposit and offer expiry date. Should the promotion page and promotional email contain conflicting details, the now published terms take priority unless we state otherwise in writing. Our player help team can clarify how a claim was calculated while leaving the original terms unchanged.
Bonus features across our selection of games
Our casino game collection includes slot games, casino table games and dealer in a live game titles, with promotional mechanics linked to the games you select. Free-spin offers usually restrict play to the designated slot and establish the figure of on every spin. Deposit matches tend to offer greater flexibility since qualifying games may cover more of our collection.
| Game category | Examples of our content | Bonus feature | Condition to note |
|---|---|---|---|
| Slots | Classic reels, themed slots and feature-driven games | Free spins, multipliers and bonus rounds | Check the fixed spin value and eligible titles |
| Blackjack | Single-hand and multi-hand variants | Selected insurance or side-bet offers | Side bets may have separate qualification rules |
| Roulette | European, American and specialty wheel games | Occasional cashback or rebate | Confirm whether high-risk bets qualify |
| Baccarat | Punto Banco and modern table variants | Percentage-based game rewards | Review the stake range and excluded side bets |
| Live dealer games | Live blackjack, roulette, baccarat and game-show formats | Promotional credits applied to qualifying sessions | Availability depends on the current table schedule |
Game availability may vary by location, and certain features may not be available in every currency. Complimentary spins are used in the order listed in the offer and expire automatically at the specified time unless the promotion says otherwise. For table and live games, a qualifying session must meet the lowest permitted stake shown in the separate offer.
We track eligible wagering in your account balance after you activate a promotion. A game may consume distinct portions of your cash and balances of credited bonus funds, so it is worth checking the on-screen balance before placing a larger wager. If a bonus expires with unused wagering, the remaining bonus amount is removed from the balance for bonus funds and is not converted into cash.
Responsible gambling
Deposit limits, session alerts and account-management tools are available to help you maintain play within comfortable limits. Promotions are not guaranteed income, and wagering conditions never change the underlying chance of a game. Set a deposit and loss limit before accepting an offer, and take a break whenever play no longer feels controlled.
Our customer support team can help you apply account restrictions like temporary self-exclusion. Should gambling interfere with your finances, relationships, sleep or wellbeing, seek assistance from an established local counselling service. The same guidance applies to every player: use solely money intended for entertainment, never borrow to play and never chase a previous loss.
At True Blue Bets, we want each bonus to be easy to understand and useful within a controlled budget. Review the current terms, verify the games that qualify and stay within your limits. Our promotions add value to selected games, but careful bankroll management remains your responsibility at every stage.